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People-First Culture

People-First Culture

by Michael Falcon

★★★★★ 4.5 · 51 ratings on Amazon
🏆 Bestseller in Workplace Culture

About This Book

MICHEL FALCON DEVELOPED HIS PEOPLE-FIRST CULTURE™ PHILOSOPHY ...over the course of his remarkable career: from working as a $10-per-hour call center agent, to starting an advisory company with big name clients such as Verizon and Alfa Romeo, to starting restaurants and venues in downtown Toronto, Canada. Now, in People-First Culture™, Falcon shares his proven method of focusing on employees and customers to create a profitable, admired, and truly enduring brand. His strategies will help your company to grow in revenue and profitability, with effective processes built out of a clear purpose. Learn how to create a People-First Culture™ and discover the success that comes from putting customers and employees first.

Business Leadership Business Management
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About the Author

Michael Falcon

Michel Falcon is an entrepreneur, advisor, and keynote speaker who built his People-First Culture philosophy over a career that carried him from a ten-dollar-an-hour call center job to running an advisory firm with clients such as Verizon and Alfa Romeo, and on to opening restaurants and venues in downtown Toronto. He shares that approach to customer experience, employee engagement, and company culture in his book People-First Culture: Build a Lasting Company by Shifting Your Focus from Profits to People.

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Michel Falcon: People First Culture

November 09, 2018

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