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The Death of Best Practices

The Death of Best Practices

by Susan Chen

About This Book

Best practices are dead—or mediocre at best.

As HR leaders, we must cultivate a growth mindset to lift our businesses and our partners toward a meaningful and sustainable approach to problem-solving. Without a deliberate approach to cultivating a growth mindset, our work and impact as HR leaders will stagnate into a mindless pursuit of transactional excellence.

In The Death of Best Practices: Reimagining HR through Cultivating Growth Mindset, Dr. Susan Chen invites you to explore HR leadership centered around curiosity and grit and not the standard “been-there” and “done-that” playbooks from best practices.

The Death of Best Practices is written by an HR practitioner for HR practitioners. Dr. Chen guides you through a self-reflective inquiry approach designed as a starting point for your growth practice journey. Dr. Chen’s HR Growth Mindset Framework will serve as the guide for you to find the path to activate your curiosity, practice your grit, and become a growth-minded HR leader.

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Susan Chen

About the Author

Susan Chen

About the Author

For nearly two decades, Susan has worked with teams and leaders to develop talent strategies and interventions that build capabilities for sustainable growth across a broad range of companies. Susan believes in the power of HR as a function to transform businesses and people.

Susan is also a strong advocate for education transformation and inclusion, and has worked and lived in Taiwan, New Zealand, UK, Norway, Singapore and Indonesia. Susan holds the people investment thesis that the fundamental growth of human potential can only be unlocked and amplified through a growth mindset.

Susan received her PhD with a focus on knowledge management from the University of Stavanger, Norway, and is continuing further capability development in the areas of educational psychology, education technology and research.

Susan has worked with diverse companies including a healthcare start-up in Indonesia, the first decacorn technology platform in Indonesia that went public, a fintech MNC in Singapore, a national energy company in Norway and a Gaming and Entertainment company based in the US. Susan is also a strategic advisor and angel investor in various education and people technology start-ups searching to transform learner impact and outcomes.

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